Fabric Genomics is committed to protecting the privacy of the information you provide to us, including personal information and genomic data submitted by you when using our products and services. This Privacy Policy describes the policies and procedures of Fabric Genomics, Inc. and it subsidiaries and affiliated entities (together, “Company”, “we” or “us”) with respect to the collection, use and disclosure of personal, genomic and other information received from users of www.fabricgenomics.com, or corresponding sites on social media outlets or through corresponding applications on mobile devices (collectively, the “Site”) and from users of our products and services including the online Fabric Enterprise software-as-a-service bioinformatics solutions, which includes the Opal™ Genome Interpretation System along with associated software tools, databases and services (collectively, the “Fabric Enterprise System”), forums, databases, websites and applications offered or made available by Company (collectively, together with the Site and the Fabric Enterprise System, the “Services”). By using or accessing the Site and the Fabric Enterprise System or other Services, or by submitting information to Company, you consent to this Privacy Policy. This Privacy Policy applies only to information that you provide to us through the Services and not to information we collect by other means or from other sources. This Privacy Policy may be updated from time to time. We will provide notice of any changes by posting the new Privacy Policy on the Site. You are advised to consult this Privacy Policy regularly for any changes.
All references herein to “you” and “your” include you as the individual user and, to the extent relating to your use of the Site or other Services, any company, institution or other entity employing, contracting or retaining you, or on whose behalf you are using the Services.
We collect, receive and store the following types of information:
Personally Identifying Information: We collect Personally Identifying Information from the Site ONLY when you choose to provide it to us. Personally Identifying Information (PII) is information that can be used to identify or contact you, including but not limited to your name, address, email address, telephone number, company or institution affiliation, account identifiers, account password, payment information, credit card information and other billing data. In particular, we collect, receive and store the Personally Identifying Information you provide to Company when you purchase Services or sign-up or register with Company on the Site and/or for Services, including without limitation when you sign up for Opal or open any related account or membership, when you subscribe to a newsletter, respond to a survey, fill out a form, or complete your profile through the Site or Services.
Certain contact and other Personally Identifying Information may be necessary to use, sign up or register for Services, utilize certain features or functionality on the Site, or otherwise transact business with us. You can choose not to provide such information, but then you might not be able to use or take advantage of our Services, Site, business transactions or portions thereof.
Genomic Data: Genomic Data consists of genomic sequences, exomes, variant files, specific DNA or RNA sequences, gene sets and variant sets, as well as associated sample information, annotations, demographic descriptions (e.g., age, gender, ethnicity, background, etc.), phenotypic descriptions (e.g., disease conditions, health-related information, personal traits, family history) and other data that might be uploaded by you in connection with any such sequence data. We collect Genomic Data ONLY if you choose to provide it to us in connection with your use of our products or services.
User Content: User Content is information, data, text, files, software, graphics, audio, photographs, video, messages, communications or other materials, including Genomic Data, that you upload, submit, post or otherwise provide to the Site or Services. For example, we receive and store User Content you provide to Company when you:
Information We Collect Automatically: We receive and store certain types of information whenever you interact with us. For example, we may automatically record your activity on the Site and in the Services, the time and date or your activities, your IP address, browser type, page views, domains and similar information. Like many websites, we may also use “cookies” (see below), log files, web beacon technologies and other automated tools to obtain certain types of information when your web browser or application accesses our Services. We typically use this information for internal purposes such as to administer, develop, improve and customize the Site and the Services, to understand and analyze how the Site and Services are being used and to track, analyze and report on aggregate usage. Also we may use this information to personalize your experience, or to offer you products and services specifically based on your preferences and usage.
We comply with privacy and data protection laws and regulations applicable to us. Accordingly, if we receive or collect your Personal Data from the European Union or European Economic Area (“EU/EEA”) we will comply with any GDPR laws, rules and regulations that apply to us with respect to such Personal Data and you as a “Data Subject” under the GDPR. Accordingly, we will process any such Personal Data on the following basis:
Except with respect to Services we offer that are expressly indicated to be compliant with the Health Insurance Portability and Accountability Act (“HIPAA”), we do not purposefully collect, and request that you not provide, any individually identifiable health information and disclaim all responsibility or liability with respect to any such information provided to Company. With respect to any Services which are expressly indicated to be HIPAA-compliant, Company may receive such individually identifiable health information in compliance with applicable laws and regulations.
Our primary goal in receiving information from you is to provide, administer, develop and improve our Services. Accordingly, Company may use the information submitted, collected or received from and/or about you for any of the following purposes:
To operate, provide, administer, develop, and improve our Services (including without limitation the Site and the Fabric Enterprise System), and to operate and support Company’s related businesses.
To better understand how users access and use our Services on an aggregated and individualized basis, to track and monitor usage, to conduct quality control, to fix technical and other errors or problems, and to respond to user desires and preferences.
To analyze, compile and publish, on an aggregated basis, information regarding usage of the Services and related subjects of interest to the general public, to analyze, compile and publish aggregated data and statistics regarding genomic analysis, and to enhance annotations and database information within (and otherwise used for) the Services such as the Fabric Enterprise System and other genomic analysis products or tools of Company (excluding in any event any disclosure or publication of Personal Identifying Information in such cases).
For advertising, marketing and promotional purposes; however, we do not sell or rent your Personally Identifying Information to any third party.
To provide personalized experiences and recommendations, language and location customization, personalized help and instructions, or other responses to your usage of our Services.
To track memberships, purchases and usage as necessary for the purpose of our complying with any third party agreements or obligations (such as, for example, making royalty or other payments to third parties). However, we will use reasonable efforts not to transfer Personally Identifying Information to such third parties, unless it is strictly required for such compliance.
To communicate with or contact you concerning your account or membership or your usage of or participation in the Services, and for other customer service, This will include use of your e-mail address to send you messages and notices for the purposes described above and below.
To bill you, process payments and for authorization, account history and billing purposes. This may include credit card authorization and verification for purchases made from Company, location verification for products and services which may have limited geographical access, and the like.
To offer you content, services, or other products and services, including to develop new services and products.
To provide you with news and newsletters, special offers, promotions, and targeted advertising.
To comply with applicable laws, rules and regulations and any regulatory mandate or court order.
To protect the safety of any person, to address fraud, security or technical issues, or to protect Company’s rights or property.
As used in this policy, the terms “using” and “processing” information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates within the United States or internationally.
Information provided by our users is an important part of our business. Company will share and disclose user provided or collected information only as compatible with the purposes described above, when we have your consent (as may be provided by you from time to time through the Services or otherwise), and as described in this section as follows:
Public Forum: Any User Content or other user information, content or materials submitted or posted to public portions of the Site (such as discussion groups, bulletin boards and similar forums) or portions of the Service designed for broad user access (such as reviews, focused user groups, etc…) are or may be shared with the public without restriction. Company also reserves the right to publish or make publicly available any information that is already publicly available prior to the time first provided to or collected by Company or information that becomes publicly available without any action or omission on the part of Company.
Aggregated Data and Annotations: Company may publish and otherwise disclose (a) on an aggregated basis, information regarding usage of the Services and related subjects of interest to the public, (b) aggregated data and statistics regarding genomic analysis (excluding in any event any Personal identifying Information in both cases). Company may also disclose within the applicable Services themselves (such as the Fabric Enterprise System and other genomic analysis products or tools of Company) enhanced annotations and database information derived from your and other users’ usage of the Services.
Company Affiliates: We may share your information with our subsidiaries and other affiliates, but only if those entities are either subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.
Contractors and Agents: We may employ other companies and individuals to perform functions or otherwise act on our behalf. Examples include processing payments, resolving service problems, correcting errors related to the execution of the Services, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance (including data concerning marketing and promotional programs), hosting websites or software, developing websites and software, providing customer service, assisting Company with providing, administering, developing or improving the Services, and/or for other purposes within the ordinary course of business. These third parties have access to the Personally Identifying Information and other information needed to perform their functions on our behalf. We use reasonable efforts to require these companies to (1) provide adequate protections for your Personally Identifying Information that are no less protective than those set out in this Privacy Policy and (2) use your Personally Identifying Information only for the purposes for which the third party has been engaged by us. We are not liable for the acts or omissions of these third parties, except as provided by applicable law.
Business Transfers and Collaborations: As we continue to develop our business, we might sell the Company and/or its business or assets and/or sell or buy online sites, services, subsidiaries, or other businesses; or we might collaborate or partner with other companies in strategic transactions or licenses. In such transactions, customer and user information generally would be one of the transferred business assets or otherwise one of the components of, or involved in, the transaction, we may therefore share this information in connection with such a transaction.
Compliance with Law and Protection of Company and Others: We reserve the right to disclose your Personally Identifying Information and any other information when we believe release is appropriate to comply with the law, judicial proceeding, court order, subpoena or other legal process; detect, prevent, or otherwise address fraud, security or technical issues; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Company, our employees and contractors, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction purposes. This does not include selling, renting, sharing, or otherwise disclosing Personally Identifying Information from customers for commercial purposes in violation of this Privacy Policy. Changing or Deleting Your Information.
All users who have signed up or registered on the Site or for any of the Services may review, update, correct or delete the Personally Identifying Information in their registration or membership profile by changing the applicable information in their applicable account settings and/or profile page and/or by formally contacting the privacy contact listed below or your account representative at the Company in writing. If you delete some or all of such information, then your account may become deactivated.
We endeavor to comply with our obligations under the GDPR in relation to the storage, deletion, access and modification of your Personally Identifying Information. In particular, we respect your rights as a Data Subject under the GDPR to:
You may exercise these rights by updating your registration or membership profile, or sending us a written notice in accordance with the GDPR.
Otherwise, if you would like us to delete your Personally Identifying Information in our system, please contact us and we will make good faith efforts to accommodate your request if we do not have any legal obligation to retain the record or legitimate business need to retain such information. See below for privacy contact information. In such cases, we ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests. Except as required to comply with GDPR or other applicable laws, we may decline to process requests because of the reasons stated above or because such requests are unreasonably repetitive or systematic, require disproportionate technical effort, relate to information that is incorporated into other databases or Services as permitted by this Privacy Policy, jeopardize the privacy of others, or would be impractical (for instance, requests concerning information residing on backup tapes or derivative information that is not separable), or for which access is not otherwise required. Because of the way we maintain certain Services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.
Like many websites, we may use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s memory for record-keeping purposes. We may use cookies to improve the quality of the Services, including for storing user preferences and tracking user trends. We may utilize persistent cookies to save your registration/member ID and login password for future logins to the Services. We may utilize session ID cookies to enable certain features of the Services, to better understand how you interact with the Services and to monitor aggregate usage by Company users and web traffic routing on the Services. Unlike persistent cookies, session cookies are usually deleted from your computer when you log off from the Services and then close your browser. Third party advertisers on the Services may also place or read cookies on your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions or functionalities of the Services.
Log file information is automatically reported by your browser each time you access a web page. When you use the Services, our servers may record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information. When you use the Services, we may employ clear GIFs (also known as web beacons) or similar mechanisms which are used to track the online usage patterns of our users anonymously. No Personally Identifying Information from your Company account is collected using these clear GIFs. In addition, we may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting and make the Services better for our users.
Identity theft and the practice currently known as “phishing” are of great concern to Company. Safeguarding information to help protect you from identity theft is important to us. We do not and will not, at any time, request your credit card information, your account ID, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. For more information about phishing, visit the Federal Trade Commission’s website.
Company is very concerned with safeguarding your information and protecting the security of your Personally Identifying Information and Genomic Data. We use appropriate, industry-typical security measures and technology to protect against unauthorized access to, or unauthorized alteration, disclosure or destruction of, user information covered by this Privacy Policy (excluding any such data that may be publicly shared in accordance with this Privacy Policy). In this regard, we employ administrative, physical and electronic measures designed to protect your Personally Identifying information from unauthorized access. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable statutes on security breach notification) to you via email or conspicuous posting on the Site or Services in the most expedient time possible and without unreasonable delay, insofar as these are consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Your information may be transferred to – and maintained on – computers located in the United States of America as well as other locations and jurisdictions where we conduct business, which may be outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, Company transfers Personally Identifying Information to the United States and processes it there, and your submission of such information represents your agreement to that transfer. With respect to Personal Data subject to the GDPR, transfers of such Personal Data outside the EU/EEA are performed subject to appropriate safeguards such as standard data protection clauses adopted or otherwise approved by the EU Commission in accordance with the GDPR.
The Services are not directed to children under 18. We do not knowingly collect Personally Identifying information from children under 18. If we become aware that a child under 18 has provided us with Personally Identifying Information, we will delete such information from our files.
Even though Company has taken reasonable commercial steps and efforts to prevent your Genomic Data, Personally Identifying Information and other information covered by this Privacy Policy from being accessed, used, intercepted or disclosed by unauthorized individuals in violation of this Privacy Policy, you should know and you acknowledge that Company cannot fully eliminate security risks associated with your information. You expressly acknowledge and agree that uploading, posting, providing, storing, using, analyzing and/or modifying your Genomic Data, Personally Identifying Information and other information on or into the Site, the Fabric Enterprise System or other Services, and the use of all such Services, are all done at your sole risk and responsibility. You expressly acknowledge that Company is not liable for (i) any special, indirect, consequential, incidental or punitive damages, costs, or liabilities whatsoever arising out of or resulting from your use of the Site, the Fabric Enterprise System or other Services, including from your uploading, posting, providing, storing, using, analyzing and/or modifying your Genomic Data, Personally Identifying Information and other information; or (ii) any loss, disclosure or use of your Genomic Data, Personally Identifying Information or other information.
If you have any questions about this Privacy Policy, please contact us via email or at: Fabric Genomics, 436 14th Street, Suite 1300, Oakland, CA 94612 USA
This Policy applies to the use of our public website at www.fabricgenomics.com.
This Privacy Policy describes the policies of Fabric Genomics, Inc. and its subsidiaries and affiliated entities (together, “Company”, “we” or “us”) with respect to the collection and use of personal and other information received from users of www.fabricgenomics.com or corresponding sites or social media outlets. This Privacy Policy may be updated from time to time. We will provide notice of any changes.
We collect, receive, and store the following types of information from those who visit our public website:
We store this information for less than 6 months.
It is your choice to permit us to place cookies that collect information. You can use the website without cookies. If you say “no” to our cookie request, we will place one cookie that lets us know your choice whenever you visit.
No cookies are placed for this process. Log files are held for 7 days and then placed in a queue to be overwritten by new log files unless there is evidence of damaging or illegal actions. This process is essential to protect our users and our website and cannot be refused.
Filling out the form is entirely your choice. If after you have filled this out and you do not want us to keep the information, you may request us to delete that information from our records.
Our public website is not directed at children, either those under 18 or those under 13. We do not knowingly collect PII from children. If we become aware that a child has provided us with PII, we immediately delete that information.
We use the aggregated information collected by cookies to administer, develop, and improve our public website. We also may use individual information to solve user issues that may be reported to us.
We may use contractors or other companies to manage or provide security for our public website. These contractors will have access to information collected by cookies or by security logs. Our contracts require that these service providers handle your information with the same security and privacy protections as we do. They will not retain any information that we promise to delete.
This information is only used to monitor the security of our website. This information alerts us to attempts to place malware, change content, or otherwise interfere with the safe and appropriate operation of the site. This information is held in the logs until it is overwritten, unless needed to investigate inappropriate or illegal action on our site. We may, in some cases, be legally required to share this information with government authorities.
The information you provide when filling out our “For More Information” form will be used for marketing purposes as well as to provide you with the information you request. We may also send you news, newsletters, special offers, promotions, and targeted advertising.
At any time, you may request us to not contact you any further. We will make a record of this. If we do not hear from you in [a year], we will automatically delete your information.
If you attend any of our events or webinars, we will collect your name, your institutional affiliation, and other information that we may use for marketing purposes.
We do not sell or rent your information to any third party.
You have the right to know what information we collect and hold about you and to see the specific information we have.
We publish here what information is collected from visitors, how long that information is held, and how we use that information. If you want more information or to see the information we collect, you can contact us at [California requirement to include a toll-free number].
You have the right to correct any incorrect information we have about you.
If you believe we hold incorrect information about you, you may request us to correct that information.
You have the right to change your mind at any time about agreeing to let us place cookies, gather other information about you, or use the information we have.
Even if you have filled out request for more information or otherwise actively approved our using your information for marketing or other purposes, you may rescind your permission.
You have the right to object to specific types of processing and permit other types.
At any time, you may object to our processing your personally identifiable information any further or object to a specific type of processing without affecting your access to our public website.
You have the right to be completely forgotten by us.
In this case, you have the right to request that we remove any and all personal information about you from our systems. In some cases, we will be permitted to hold certain information and if you use the website, we will put a cookie in your browser telling us not to place any other cookies or collect any further information about you.
You have the right to receive equal service if you have decided to exercise your privacy rights.
You can reject cookies for our public website and still read the information we provide.
If you have any questions about this Privacy Policy, please contact us via email or at: Fabric Genomics, 436 14th Street, Suite 1300, Oakland, CA 94612 USA
